Privacy Policy

Privacy Policy for https://brand-awareness-nsw.thebestlocalpro.com

Introduction

Welcome to https://brand-awareness-nsw.thebestlocalpro.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring your privacy is respected at all times. This Privacy Policy explains how we handle the personal information you provide to us when you use our website, applications, services, or products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website: https://brand-awareness-nsw.thebestlocalpro.com
  • Mobile and desktop applications associated with our brand
  • All interactive features, tools, and services offered on these platforms
  • Any third-party integrations or services we offer through our platform, though please note that their privacy practices may differ from ours, as they are governed by their respective policies.

Processing Activities

This policy outlines our data handling processes when you:

  1. Utilize our applications and services with an authorized account.
  2. Visit any of our websites linked to this Privacy Statement.
  3. Engage with us through various communication channels, including emails, calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information for various purposes:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  • Payment Information: Credit/debit card details, billing addresses, and payment history when you make purchases or subscriptions on our platform.
  • Financial Data: Banking information for secure financial transactions and fraud prevention.
  • Purchase Information: Product orders, order quantities, delivery preferences, and purchase history.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers (if provided) to improve our services.
  • Location Data: Geographic coordinates from your device when you interact with our location-based services or provide consent for location tracking.
  • Feedback and Reviews: Your ratings, comments, and suggestions to enhance our products and services.
  • Social Media Information: User data from social media platforms when you connect your accounts to share content or login via social media credentials.
  • Product Interaction Data: Details on how you interact with our products, including views, clicks, and preferences.

We obtain this data through direct user input, automatic logging files, and third-party partners who assist us in providing services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: Essential for website functionality, such as maintaining session state or delivering content based on user preferences.
  • Preference Cookies: Personalize content and remember settings to provide a tailored experience.
  • Analytics Cookies: Collect anonymous data about visitors’ behavior to improve our services and understand trends (e.g., Google Analytics).

Users can control most browser types to manage or block non-essential cookies through our Cookie Manager, located within our website’s settings.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  • Financial and transaction records may be kept for up to 7 years due to tax regulations.
  • User accounts remain active until deactivated by the user or terminated by us.
  • Once the data is no longer needed for the purpose collected, we delete or anonymize it from our systems.

Data Security Measures

We implement robust security practices to safeguard your personal information:

  • Employing encryption for data in transit and at rest to protect sensitive details.
  • Utilizing secure third-party processing partners who adhere to industry standards for data protection.
  • Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal information from children under 18 years of age. If you believe we have collected such data, please contact us immediately, and we will take prompt action to rectify the issue.

Your Data Rights (depending on your jurisdiction)

As a user, you are entitled to certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in specific circumstances (e.g., when processing is no longer necessary).
  • Restriction: Limit our use of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.
  • Appeals/Complaints: File complaints with relevant supervisory authorities and seek legal redress.

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Policy Updates

We reserve the right to update this Privacy Policy as necessary to reflect changes in practices or regulatory requirements. Any significant revisions will be prominently displayed on our website with an updated revision date. We encourage users to review this policy periodically for any changes.

Contact Us

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/deletion requests, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.